Built for firms across Africa
One place for your clients, their documents and your whole team. Ask Maven, and get work your team can check and send.
Maven brings the three things every piece of client work depends on into one workspace.
Add returns, invoices and letters once. Maven reads them, and every answer shows which file it came from.
Write down how your firm does a job once. Maven follows those steps on every client, every time.
Give each client a Space. Your team talks, shares files and asks Maven together, in one conversation.
Shared Spaces
Your team, the client’s files and Maven, in one conversation. Nothing leaves the firm until a manager says it’s ready.
Everyone on the job sees the same files, the same conversation and the same drafts. People outside the Space see nothing.
Type @Maven in the conversation. It answers using that client’s files, so the whole team sees the work.
Juniors send drafts for review. Managers approve or ask for changes, and every version is kept.
Playbooks
A playbook is your firm’s way of doing a job, written down once. Maven follows it on every client, so the work sounds like you and keeps to your rules.
How Hassan & Partners writes to clients
Formal and warm. Plain English, no jargon. Address the client by name.
The answer first. Then the law. Then what the client should do next.
Always quote the section of the Act. Never promise an outcome with TRA.
A manager reads it before it goes to the client.
Dear Mr Mushi,1
You can object to the assessment TRA sent on 2 September, and we recommend that you do.2
Under section 51 of the Tax Administration Act, your objection must reach TRA within 30 days, so by 2 October.3
Next step: please send us the signed sales ledger by Friday. We will prepare the objection for you to sign.2
Kind regards,
Hassan & Partners4
Put down how your firm does a job, the way you would teach a new hire. Plain words, no setup.
A firm playbook is checked before anyone can use it, so only your real methods reach client work.
Change a rule today and tomorrow’s work follows it. Every client gets the same standard.
Privacy
Maven only works with the files you give it, for the people you choose. One client’s documents are never used to answer for another.
Who can open this client
Only the people you add can open a client. Everyone else in the firm can’t see it.
Your own Projects are yours alone. You choose what reaches the team, and when.
Maven drafts. Your team checks, approves and shares. Every version shows who approved it.
Your files help with your work, and only your work. They don’t teach anyone’s model.
Book a demo and we’ll walk your team through a real client job, from the first document to the signed-off reply.